Thursday, September 23, 2010
Monday, September 13, 2010
The Nestlé Human Resource Policies
1. Sharing Responsibility
· Each employee has a distinct responsibility in dealing with people be it as a leader of a team or as a peer.
· HR managers and their staff are there to provide professional support in handling people matters but should not substitute themselves to the responsible manager. Their prime responsibility is to contribute actively to the quality of HR management throughout the organization by proposing adequate policies, ensuring their consistent application and coherent implementation with fairness.
· This partnership is the key for efficiency in people management.
· The communication skills of the HR staff must be appropriate to deal with all delicate matters as they occur frequently in human relations issues
2. Dealing with People
· A prerequisite for dealing with people is respect and trust. There can be no room for intolerance, harassment or discrimination
· Transparency and honesty in dealing with people are a sine qua non for efficient
Communication
· To communicate is not only to inform. It is also to listen and to engage in dialogue. Every employee has the right to an open conversation with superiors or colleagues
· The willingness to cooperate and to help others is a required basis for assessing potential candidates in view of a promotion
· In case of Dispute, The HR staff will provide assistance to ensure that the disharmony is dealt with impartially and that each party has the opportunity to explain her/his viewpoint regardless of hierarchical position.
3. Joining Nestlé
· The long-term success of the Company depends on its capacity to attract, retain and develop employees able to ensure its growth on a continuing basis. Therefore the potential for professional development is an essential standard for recruitment.
· Each new member joining Nestlé is to become a participant in developing a sustainable quality culture which implies a commitment to the organization, a sense for continuous improvement and leaves no place for complacency.
· Even when promoting employees intensively from within the organisation, it is the role of management and HR to keep an eye on valuable candidates from outside and to benchmark internal skills with external offers.
4. Work/Life Balance
At Nestlé we believe that the employee’s private and professional life should have a good balance, not only because it reinforces employee’s satisfaction, loyalty and enhances productivity but also because it positively reflects on the Company’s reputation. It helps attracting and retaining people and reconciles economical imperatives with well being.
In the same spirit, Nestlé encourages flexible working conditions whenever possible and encourages its employees to have interests and motivations outside work.